Flexible Support

FLEXIBLE SUPPORT

Techfonet’s Flexible support Service plan has been carefully designed to provide what you need for your business, with an easy to understand, reliable and transparent cost model.

One low-cost, annual fee plus pre-paid hours give you complete flexibility to access our entire specialist skill base under a guaranteed service level across multiple technologies, and only pay for the time that you use. This tailored approach allows us to understand your business needs first and then adjust the service to match your needs, giving you complete flexibility to utilize Techfonet capabilities on your terms.

The follows included as a standard in your Flexible Support...

  • 24/7 Service Desk
  • 24/7 Monitoring and Reporting
  • 24/7 Security Monitoring
  • Remote Service Delivery
  • Service Desk Platform for end users
  • Guaranteed Service Level Agreement (SLA), including 1 hour response for critical incidents
  • More than 10 technical experts on-hand to aid you

Consider Flexible Support from Techfonet if you need...

  • Standard IT Support
  • 24/7 Monitoring
  • Capability add-on in specific technologies for in-house teams
  • Out-of-hours extension for in-house teams
  • Subject matter experts for specific, highly-technical issues
  • Ad hoc project consultancy
  • Sporadic sickness and holiday cover
Give us a call now +233 303972716 / 3967936 or send us a mail for inquires via info@techfonet.com

Flexible Support

Give us a call now +233 303972716 / 3967936 or send us a mail for inquires via info@techfonet.com