Fixed price Managed Service

FIXED PRICE MANAGED SERVICE

The Fixed price managed service from Techfonet offers an all-inclusive support agreement based upon a fixed scope.

Your annual fee provides access to a Break-Fix service for the pre-agreed products, with the flexibility for additions, moves and changes via the purchase of an additional Support and Consultancy pack aligned to the agreement. This service is suited to customers that prefer to pay a fixed price for a fixed level of service.

Included as standard in your Fixed Price Support...

  • 24/7 Service Desk*
  • 24/7 Monitoring and Reporting*
  • Guaranteed Service Level Agreement (SLA), including 1 hour response for critical incidents
  • Remote Service Delivery Manager
  • Support and Consultancy Pack (optional)
  • More than 10 Technical experts on-hand to aid you
* Please note that some restrictions may apply

Consider Fixed Price Support from Techfonet if you need...

  • Standard IT Support for SME Businesses
  • A fixed premium for a fixed level of service
  • Cover for specific technologies within an organization where skills are not available in-house.

Fixed price Managed Service